CREATING GREAT VISITOR EXPERIENCES PDF
By:Stephanie Weaver
Published on 2007 by Left Coast Press
Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.
This Book was ranked at 4 by Google Books for keyword Museums.
Book ID of CREATING GREAT VISITOR EXPERIENCES's Books is ImxLuar5bSwC, Book which was written byStephanie Weaverhave ETAG "XbnbKgLaU+Q"
Book which was published by Left Coast Press since 2007 have ISBNs, ISBN 13 Code is 9781598741698 and ISBN 10 Code is 1598741691
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Book which have "207 Pages" is Printed at BOOK under CategoryBusiness and Economics
Book was written in en
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